At Process Consulting Services, we believe that perfect business success is acheived through:
- Understanding cause and effect
- Elimination of waste
- Reduction of variablity
- Optimisation of processes
- Inspiration; and
To bring your dreams to fruition.
Our Values are:
- Community; and
Your Voice – Our Focus
The focus of Process Consulting Services and it’s application, fundamentals and results begin with the voice of the customer to determine the Critical to Quality measurable characteristic of a service that satisfies a key process requirement. At PCS, we understand that your relationship with a services organisation is based on adopting our values and that we never forget we work for YOU the customer. These principles paves the way for continuous process improvements across all areas of your organisation.
In short by engaging Process Consulting Services we will work with you to help you create a more sustainable and profitable organisation. We want to help you every step of the way so your organisation emerges as a survivor from today’s highly fragmented economy.
Our Services are designed and delivered with proven solutions using Six Sigma Fundamentals, Theory of Constraints, Lean Principles and Agile Manufacturing
To deliver on our commitment of assisting you to implement sustainable process improvements for your organisation using consistent result based consulting.
A series of interconnecting process tools to eliminate waste from today’s current state to enable the organisation to grow towards the next improved state.
Your employee’s are your most valuable assets that’s why our educational programs transmits its accumulated knowledge, skills and values from one to another.
“Change for the better” Gain new insights, learn new skills or discover practices that focus upon continuous improvement.
Have a Negotiator acting on behalf of your organisation to craft outcomes to satisfy various process requirements.
An executive facilitator is used to ensure your meetings run well and achieve a high degree of process consensus.